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Welcome to the Kayo
Fix a problem
Streaming Issues
Why am I experiencing buffering on Kayo?
Unable to load Kayo app
Kayo content won't load
How to watch a match or race if the tile won't load
Troubleshooting 4K on Kayo
Poor picture quality on Kayo
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Error messages
Error messages on Kayo
I'm seeing locked content or being asked to Get Full Access
Exceeded screen limit (Error 3006)
Unknown Encrypted Error
Oops, something went wrong
This network isn’t authorised for access
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Login Issues
Issues with logging in to Kayo
Reset my password on Kayo
How do I login to Kayo using my mobile number?
How can I request for my personal data to be deleted?
Xpendy/Single Click Solutions and cancelling Kayo
Streaming issues & error messages
General troubleshooting for streaming issues
How do I change the video quality on Kayo?
How do I delete and reinstall the Kayo app?
400 Bad Request Error
Device Support
Why did I receive an email telling me my account is blocked?
How do I clear the cache on my device?
How do I disable a VPN?
How do I reboot my router?