- Events available through Main Event on Kayo
- Ordering an event
- Billing and payment information
- What's included in your Kayo access
- Having trouble viewing an event?
1. Events available through Main Event on Kayo
All Main Events will be available to purchase via Main Event on Kayo. This includes the best of local and international boxing and UFC.
To view which events are available to purchase now or are coming up, click here.
2. Ordering an event
This is a separate purchase to any existing Kayo subscription, meaning all existing, new and resubscribing Kayo customers are required to pay the one-off Main Event fee by clicking here and entering their credit card details.
For step-by-step instructions on how to order, click here.
I’m not a Kayo customer. Can I order Main Event on Kayo?
Yes. Anyone can order an event via Main Event on Kayo.
I’m already a Kayo subscriber, why do I need to sign up again to purchase the fight?
This is a separate purchase to any existing Kayo Sports subscription. All existing Kayo subscribers who wish to order the fight are required to order by clicking here and entering a valid credit card.
Can commercial venues purchase Main Event fights on Kayo?
No, fights are only available for private, non-commercial use. Any commercial venue interested in ordering the fight should purchase through https://www.foxtel.com.au/watch/main-event.html.
3. Billing and payment information
What payment options are available?
To purchase an event, you must enter a valid credit card. We accept major credit cards including Visa, Mastercard and Amex.
I’m already a Kayo customer. Why do I need to enter my credit card details again?
As this is a separate transaction and not linked to any existing Kayo subscription, all customers ordering a fight via Main Event on Kayo need to provide their credit card details to process payment of the one-off special event fee.
Can I use a different credit card to my existing Kayo subscription to purchase a fight?
Yes. Using a new credit card for your Main Event on Kayo purchase will not update your existing credit card details on your active Kayo or BINGE subscription.
Can I pay for the fight through my iTunes or Telstra account?
Fights via Main Event on Kayo are not available for purchase through our other billing partners. This includes Telstra and iTunes.
Can I use a gift card to order an event?
Yes, you can enter a gift card by selecting Add gift card while ordering the fight. For step-by-step instructions on how to order, click here.
You must still enter a valid credit card in order to redeem a gift card, however funds will be taken from the gift card first. If there are outstanding funds once the gift card has been redeemed, this will be taken from the credit card provided.
If you're an existing Hubbl customer and already have a gift card redeemed on your account, any remaining credit will be used to purchase the event. Outstanding funds will then be billed to the credit card provided.
4. What's included in your Kayo access
How many devices can I stream on at the same time?
You can stream on one device at any given time.
As part of my Main Event on Kayo purchase, do I get access to view other content on Kayo?
Yes. If you purchase a fight via Main Event on Kayo, you're able to watch any content on Kayo from the date you purchased the event until your access end date. This date will be specified upon purchase of the event. If you’re an existing Kayo customer, your access will continue per your subscription.
When does my access to Kayo end?
If you don't have an existing Kayo subscription, your access to Kayo will end four days after the fight airs live. This means if you purchase a fight scheduled for the 1st of January, your access to Kayo will end at midnight on the 5th of January.
What if I want to continue using Kayo after my access end date?
If you'd like to sign up for a monthly Kayo subscription, click here.
5. Having trouble viewing an event?
If you've purchased an event and you're having trouble viewing it, we recommend:
- Logging out of the device you used to purchase the event (e.g. mobile phone or laptop).
- Logging out of the device you want to stream the event on (e.g. TV).
- Logging back in to the device you want to stream the event on.
If you're seeing an error message, refer to the below table.
| Error | Cause | Troubleshooting steps |
| 400 Bad Request | This error message can occur when trying to purchase an event. | Try using a different device to purchase the event, such as another mobile phone or tablet. |
| Submissions Too Quick/Too Many Submissions | This error message is due to high demand, and can occur when multiple people are trying to order an event at the same time. | Wait a few minutes, then try again. |
| 3003 | This error message can appear when trying to stream an event you've recently purchased, or if you've accidentally purchased the wrong event. | We recommend waiting and retrying. Otherwise, try using another compatible device to stream the event. |
| The user does not have a valid subscription to access this asses | You'll see this error message if you select a PPV tile without purchasing the event. |
Note: You'll receive a confirmation email to the address used to purchase this PPV. |
| Oops! Something went wrong. The data couldn't be read because it is missing. |
You'll see this error message if you select a PPV tile without purchasing the event. |
Note: You'll receive a confirmation email to the address used to purchase this PPV. |
| HTTP 502 | You'll see this error message if you select a PPV tile without purchasing the event. |
Note: You'll receive a confirmation email to the address used to purchase this PPV. |
| My-account is not available for Main Event subscriptions | If you've purchased a PPV event and do not also have an existing Kayo subscription, My Account will be unavailable. | If you'd like to amend your details or reset your password, click the Chat button in the bottom-right corner of the screen. If you don't hold a Kayo subscription, your access with Main Event on Kayo will automatically end 4 days after the event purchased. Note: To confirm which date your access ends, check your PPV confirmation email or click here. |
| We have detected you are on a VPN | This is caused by a VPN being used on your network or device or you being outside of Australia. |
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If the error message isn't listed above, you can find a full list of Kayo error messages here.
If you're still experiencing issues, click the Chat button in the bottom-right corner of your screen to speak with an agent, or email us here.