If your payment fails, we'll notify you via email and make further attempts to process your payment. This will give you time to make any updates to your account or payment details. If further attempts to process the payment are unsuccessful, you'll receive an email that your subscription has been automatically cancelled.
What happens if my subscription is cancelled due to a failed payment?
If further attempts to take payment are unsuccessful and your Kayo subscription is cancelled, you’ll need to simply resubscribe. For steps on how to resubscribe, click here.