Kayo on PlayStation

1. Can I subscribe to Kayo via PlayStation?
2. How do I watch Kayo on my PlayStation?
3. How do I download the Kayo app on my PlayStation?
4. How do I sign in to Kayo on my PlayStation?
5. How do I use the Kayo app on my PlayStation?
6. How do I find out what PlayStation console I have?
7. Why can't I use SplitView on my PlayStation?
8. What if I'm having trouble streaming on my PlayStation?

 1. Can I subscribe to Kayo via PlayStation?
You cannot sign up to Kayo via your PlayStation console, this means you will need to subscribe to Kayo via a web browser.

If you need help subscribing to Kayo, check out How do I subscribe to Kayo?
 

2. How do I watch Kayo on my PlayStation?
Follow these steps and you’ll be streaming your favourite sports on your PlayStation in no time:

1. Firstly, you'll need to have an active Kayo subscription to watch on your PlayStation. To subscribe, visit kayosports.com.au.
2. The next step is downloading the Kayo app on your compatible PlayStation, for instructions on how to do this click here.
3. Once you’ve downloaded the PlayStation app and have an active Kayo subscription, log in to Kayo on your PlayStation and start streaming!

3. How do I download the Kayo app on my PlayStation?
You can download the Kayo app on your compatible PlayStation console by following these steps:
 

PlayStation 4:

1. On your compatible PlayStation device, navigate to the PlayStation Store app
2. Select ‘Search’ to locate and select the Kayo app
3. Tap ‘Download' and once the app download is complete, the Kayo app will now appear in your TV & Video carousel

PlayStation 5:

1. On your compatible PlayStation device, navigate to ‘Media’
2. Select ‘All Apps’ in your Media Home
3. Search for the Kayo app
4. Tap ‘Download' and once the app download is complete, the Kayo app will appear in your Media Home and/or App Library

4. How do I sign in to Kayo on my PlayStation?
You can sign in to Kayo and use the app following these steps:
 

1. From the ‘TV & Video’ carousel, select the Kayo app and select ‘Sign In’
2. Use your smartphone or tablet to scan the QR code displayed on your TV and select the pop-up that appears
3. Your 8 digit code will be pre-populated, select confirm
4. You may be asked to enter your login credentials, then your TV will login
5. Select the program you want to watch then kick back and relax!

5. How do I use Kayo on my PlayStation?
Use the controller buttons outlined below to navigate the Kayo app on your compatible PlayStation console:

6. How do I find out what model PlayStation I have?
Kayo is only available on PlayStation 4 and PlayStation 5. If you have a PlayStation 1, 2 or 3, it is not supported on Kayo.

PlayStation consoles will have their console number written on the original packaging or the console itself.

7. Why can't I use SplitView on my PlayStation?
The SplitView feature is not supported on PlayStation. You will be able to stream the standard view (1 screen).

8. What if I'm having trouble streaming on my PlayStation?
We recommend following the below troubleshooting steps if you're having issues streaming:

1. Reboot the device

Note: This will force the console to shut down, and you'll lose any unsaved data. 

PlayStation 4

1. Hold down the PS button and choose Power, then Restart PS4.

To reboot the console without a controller, press the Power button for seven seconds. Press the same button once to turn the back console on.

PlayStation 5

1. Press and hold the Power button on the front of the console. Keep it held down for several seconds until you hear a beep.
2. To restart the PS5, simply press the power button again, and it should start up normally.

2. Reboot the WiFi router and run a speed test

1. Turn the WiFi router off, and unplug it from the power source.
2. Wait 30 seconds, then plug the router back in
3. Switch the router back on (this can take about a minute).
4. Try connecting to the internet again.

It's also worth running a speed test to ensure your internet connection is stable. We recommend an internet speed of at least 7.5Mpbs to stream.

3. Clear the cache on your device

1. Turn off your PlayStation (entering rest mode will not clear its cache).
2. While the PlayStation is shutting down, its indicator light will blink - wait until it stops blinking.
3. Disconnect the PlayStation's power cord from the back of the console. Don’t simply unplug the cord from the wall – it needs to be disconnected from the PlayStation itself to clear the cache.
4. Wait at least 30 seconds, then plug the cord back into the PlayStation.