1. Key details
How long is the Alinta Energy Sports Pack still available?
The Alinta Energy Sports Pack is no longer available. Customers who are currently on the Sports Pack Plan will continue to receive their complimentary subscription to Kayo Premium until the expiry of your benefit period.
2. Redeeming your Kayo Premium subscription
How do I redeem my bonus Kayo Premium subscription?
You must redeem the Kayo offer within two months of receiving the redemption code before it expires.
If you signed up to the Sports Pack Energy Plan through Alinta Energy’s website the Kayo redemption code will be emailed to you within 2 business days. If you did not sign up to the Sports Pack Energy Plan through Alinta Energy’s website the Kayo redemption code will be emailed to you following expiry of the statutory cooling off period, which is 10 days.
Redeeming voucher as a new Kayo customer
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Via web browser visit https://kayosports.com.au/
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Scroll down to select ‘Got a voucher’ and enter your unique voucher code
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Select your subscription type (Discounted prices will be displayed)
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Enter your personal details
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You will be sent a mobile verification code to the mobile number you provided which you will need to enter to continue
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If you haven't received the mobile verification code, check the number you provided was a valid Australian number
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Enter your payment details
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Welcome to Kayo!
Redeeming voucher as a returning Kayo customer
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Via web browser visit https://kayosports.com.au/
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Select ‘Sign In’ and enter your existing login credentials
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Scroll down to select ‘Got a voucher’ and enter your unique voucher code
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Select your subscription type (Discounted prices will be displayed)
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Enter your personal details
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You will be sent a mobile verification code to the mobile number you provided which you will need to enter to continue
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If you haven't received the mobile verification code, check the number you provided was a valid Australian number
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Enter your payment details
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Welcome to Kayo!
Redeeming voucher as an existing Kayo customer
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Via web browser visit https://kayosports.com.au/ and sign into your account
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Tap/Click the
at the top right-hand side of your screen
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Select 'My Account'
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Select 'Redeem Voucher'
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Enter your unique voucher code
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Note: Once redeemed your voucher will apply to your current subscription type.
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- After you've applied the voucher, you will receive confirmation that the voucher has been successfully applied to your subscription
What happens at the end of the 12 months?
At the end of your complimentary access period the Kayo subscription will automatically renew at the relevant subscription fee, unless you cancel the subscription prior. These prices are:
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Premium: $40/mth
4. Anything else?
Will my Kayo Premium subscription end if I move to a different Alinta Energy plan or retailer?
Yes. If you cancel your electricity account with Alinta Energy or move to a different plan your linked Kayo Premium subscription will be cancelled.
Will Kayo or Alinta Energy let me know when my Sports Pack Energy Plan is coming to an end?
Yes, Alinta Energy will notify you via the same method that you receive your bill (either by mail or email) as to when your Sports Pack Energy Plan is coming to an end. Kayo will notify you via email when your bonus Premium subscription is coming to an end.
Will I lose my Kayo subscription if I move home with Alinta Energy?
As long as you’re moving to a part of Australia where Alinta Energy retail electricity and/or gas, and where the Sports Pack Energy Plan is available, you will be able to keep your Kayo Premium subscription.
When moving home with Alinta Energy, please contact the Alinta Energy Customer Service team to notify them of your move PH: 13 37 02
5. Terms and Conditions
Your Energy plan entitles you to up to 12 months complimentary access to Kayo Premium only (valued at $40 per month) from the date of redemption. You must sign up to Alinta Energy's Sports Pack Plan by 31 October 2023. You must redeem the Kayo offer within two months of receiving the redemption code before it expires. Your complimentary access to Kayo is linked to your Alinta Energy Sports Pack Electricity Plan. Your Kayo subscription will be cancelled if you cancel your Alinta Energy Sports Pack Electricity Plan, leave Alinta Energy, or if your supply is disconnected. You are responsible for all other costs, including data charges for your use of Kayo. Your Kayo redemption code is valid for one use only and is non-transferable. This offer is restricted to one redemption per supply address. If you choose to cancel your Kayo subscription before the end of your complimentary access period, you will forfeit any remaining complimentary access to Kayo. This offer cannot be applied in conjunction with other Kayo Sports offers. If you’re currently enjoying another Kayo Sports offer, applying this offer will override the existing offer. This offer is not available through third party billing platforms, including Apple. If you’re a new Kayo customer, you can’t add this offer to Pay with Telstra. A valid credit card is required to complete a Kayo subscription and the Kayo service requires internet and a compatible device.