The 7-day free trial converts to a paid Kayo subscription unless cancelled before the end of the trial (on the 7th day).
We recommend cancelling at least 24 hours before the trial end date to avoid being charged the monthly subscription rate. This date is specified in the confirmation email you received when you first subscribed.
If you cancelled within the free trial period and have still been charged by Kayo, please complete this webform. We will then investigate the charge and be in touch.